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Hi guys,
Sorry for the silence in the past few days. We've been dealing with a lot as you can imagine.
One of our shipments with hard drives that was supposed to get to EU on 8th December was delayed, and then returned to us in Tampa today because the shipping company wanted another "5 working days" to deliver it, after missing that for the first 2 tries,
hence the delay with Storage VM deliveries in Stockholm and Amsterdam.
These are the ETAs I can share with you for the moment.
AMS/STO storage - 30th December
LAX/CHI storage - 23rd December
Most of the NVMe servers that was promised on 15th Dec have been delivered or will be today.
If we failed to meet the delivery ETA for your server and you would like a full refund, please open a ticket and we will process it for you.
We'll make sure the billing starts 7-10 days AFTER your server is provisioned.
嗨，大家好，
抱歉这几天的沉默。 我们已经处理了很多你可以想象的事情。
我们本应在 12 月 8 日到达欧盟的其中一个硬盘驱动器货物被延迟，然后今天在坦帕返回给我们，因为运输公司希望再“5 个工作日”交付它，因为前 2 天错过了它 尝试，
因此，斯德哥尔摩和阿姆斯特丹的 Storage VM 交付延迟。
这些是我目前可以与您分享的 ETA。
AMS/STO 存储 - 12 月 30 日
LAX/CHI 存储 - 12 月 23 日
12 月 15 日承诺的大多数 NVMe 服务器已经或将在今天交付。
如果我们未能满足您服务器的交付 ETA 并且您希望全额退款，请开票，我们将为您处理。
我们将确保在您的服务器配置后 7-10 天开始计费。 |
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发表于 2023-4-11 22:41:50
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