In order to modify the BIOS configuration on your server, we must schedule an intervention with the datacentre.
During the intervention the datacentre technician will power off your server. This operation usually takes about 30-45 minutes.
1. Date and time (UTC) when the datacentre can do the intervention
2. Confirm the server ID (ns number) of the server we need to intervene on
Please note, technical support can only see the reply on your ticket during working hours only (Monday - Friday 9AM to 6PM). You may request the intervention to be any time as the datacentre operates 24/7, but we will need to schedule the intervention for you. Therefore, please keep in mind if you reply during out of hours, we will not see your request until the next working day.
Have a great day. 为了修改服务器上的 BIOS 配置,我们必须安排对数据中心的干预。
在干预期间,数据中心技术人员将关闭您的服务器。 此操作通常需要大约 30-45 分钟。
1. 数据中心可以进行干预的日期和时间 (UTC)
2. 确认我们需要干预的服务器的服务器ID(ns号)
请注意,技术支持只能在工作时间(周一至周五上午 9 点至下午 6 点)查看您票证上的回复。 由于数据中心 24/7 全天候运行,您可以随时要求干预,但我们需要为您安排干预。 因此,请记住,如果您在非工作时间回复,我们将在下一个工作日之前看到您的请求。
祝你有美好的一天。 |