昨天用信用卡買了一個Baby Plan想要測試下他們空間. 今天無法登陸.網頁顯示Suspended. 和客服對話后決定放棄HG.
貼出來給想要用他家空間的朋友一個參考.
 Please wait for a HostGator operator to respond.
Welcome to HostGator Live Chat! You are now chatting with 'Luke B.'
Luke B.: Welcome to HostGator, how may I assist you?
tintin: Hello . I'd like to know why is my account blocked ?
tintin: I just purchased your baby plan yesterday and it shows my account is suspended right now.
Luke B.: Alright I will be happy to help you out with this.
Luke B.: What exactly is your site blocked from?
Luke B.: What is the primary domain name on the account please?
tintin: tin.cc.. but i haven't transfer my domain to your nameserver yet. because iwanted to test around. It pointing to mediatemple right now.
Luke B.: One moment please.
tintin: Okay.
Luke B.: I am currently seeing your account is not suspended but put on hold till you can verify the account with us.
tintin: If you don't give me a reasonable time to test around how should I know if i need to verify my account ?
tintin: To behonest I'm currently paying 3 hosting companies . You guys ,Mediatempleand resellerzoom to see which one I should choose eventually
tintin: and You don't even give me a chance.
Luke B.: Thisis to verify the account for payment. Once it is setup you can stilltest it and if you do not like it you can still cancel. THis does notchange anything about the account the only thing is that we need you toverify a few things in order to open it.
tintin: If anything works fine I would definitely get my account verified with you .
tintin: So what to do to get it verified then ?
Luke B.: Youwill need to call in or email in the information that is required. Our sales team did send you an email letting you know what you will need toverify the account.
tintin: No I didn't get anything .
tintin: That's what i was going to say. No notify email before my account is 'on hold'.
Luke B.: I will copy and paste what they sent to you in the email.
Luke B.: There is alot.
tintin: Ok.
Luke B.: Your account has been marked for a security verification. Because of this, in order for us
Luke B.: to host your domain, we will require payment via bank transfer or Western Union.
Luke B.: The details for completing payment are as follows:
Luke B.: If you wish to make payment with a bank wire, you'll have to pay for one year. Please find our bank details below:
Luke B.: Hostgator.com, LLC
Luke B.:
Luke B.: 9964 Robins Nest Road
Luke B.:
Luke B.: Boca Raton, FL 33496
Luke B.: Bank name: Citibank
Luke B.:
Luke B.: Bank Account #: 3200385434
Luke B.:
Luke B.: Routing/swift # :266086554
Luke B.:
Luke B.:
Luke B.:
Luke B.: Bank address:
Luke B.:
Luke B.: Citibank, F.S.B. BR. #16
Luke B.:
Luke B.: 9955 West Glades Road
Luke B.: Boca Raton, FL 33434
Luke B.:
Luke B.: Bank Phone #: 561-488-5138
Luke B.: After you have sent it, please provide us with the details and we will begin with your order.
Luke B.: Or If paying by western union read this ENTIRE EMAIL!!!
Luke B.: DONOT put a test question or any addionial information or we will nottake the Western Union and will permanently ban you from using thisform of payment.
Luke B.: You can pay using Western Union by sending payments of $100.00 or more to....
Luke B.: Brent Oxley
Luke B.:
Luke B.: 11251 NW Freeway
Luke B.:
Luke B.: houston, tx 77092
Luke B.:
Luke B.:
Luke B.:
Luke B.:
Luke B.:
Luke B.: Anything less then a $100 we will not take, and will not apply it to your hosting bill.
Luke B.:
Luke B.:
Luke B.:
Luke B.: After payment has been made reply back to this with....
Luke B.: What is the Money transfer control number? (MTCN)
Luke B.:
Luke B.: What is the EXACT dollar amount sent? (do not sent less then $100 or we will not take it)
Luke B.:
Luke B.: What is your first name?
Luke B.:
Luke B.: What is your last name?
Luke B.:
Luke B.: What is your middle name?
Luke B.:
Luke B.: What is your telephone?
Luke B.:
Luke B.: What city is the money sent from?
Luke B.:
Luke B.: What state is the money sent from?
Luke B.:
Luke B.: What Country is the money sent from?
Luke B.: Makesure you respond back with all of the above information. If you forgetone thing we will not apply payment to your account and will ban youfrom using western union again.
Luke B.:
Luke B.: If you are an existing client, please include your domain name with us inthe email. If you are a new client looking to get your account setupplease include the plan you want, desired username, domain, andpassword.
Luke B.: We are very sorry we must be so strict with western unions and cannotaccept payments below $100. Western Union is one of the worst companieswe have ever had the displeasure of having to deal with. They make itvery hard for honest companies such as ourselves to collect paymentssent to us.
Luke B.: It usually takes us over an hour in line to collect a single payment, andusually even after waiting an hour they tell us we can't collectbecause of a misspelling in a name or the dollar amount being a fewpennies off then what the customer provides.
tintin: What for?Ｉdon't use western union. Never tried it.
tintin: I paid my account with a credit card.
Luke B.: They did not accept it. There was a problem with the cc you used and they are going to require you pay through this way.
tintin: Ok. I'm going to leave you guys then.
Luke B.: I do apologize about the inconvenience.
tintin: What's wrong with my billing then ?
tintin: Just for curiosity .
Luke B.: There was something about your cc that caused a flag in our system(I do nothave details) If youwanted details on why this happened you will needto email sales@hostgator.com and they should be able to help you outwith this.
tintin: LOL.. I won't bother then . What a waste of time.
tintin: Thank you though.
tintin: Ciao.
Luke B.: Was there anything else I can help you out with?
tintin: No. Thanks. Ciao.
我要說的是,我的信用卡沒有任何問題. 唯一的問題是來自中國. Period. |
发表于 2008-2-3 21:11:03
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: 这家现在怕了中国人
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